Bruce and his team have written a letter in response to the Ticketmaster fiasco. You can read it here if you like.
UPDATE: An excellent point was brought up in the comments and I would like to make a clarification, something that is pointed out in the attached article.
THE VENUES ARE THE ONES WHO HAVE THE CONTRACTS WITH THE TICKET SALES PEOPLE NOT THE BANDS WHO PERFORM.
But I do think that, like Pearl Jam, they all need to get together and form an independent company that will fairly handle ticket sales for their fans and puts an end to ticket scalping once and for all.
In fact....if they want to hire me I'll get on it tomorrow, you can do anything if you're resourceful enough.